There are several quesitons for you to make sure the machine we offer for you can meet your needs:

1). What is voltage in your country or voltage the place where the machines will be used?
220V/50-60HZ or 110V/50-60HZ?

2). What plug you are using for the machines?
Plug: Europe plug ,British plug, American plug, Swiss plug, South Africa plug etc, which one do you need?

3). Do you need us to send some spare parts along with the machine to save shipping cost in case you will need it in future?
Normally our spare parts including heating elements, theremost, timer etc.

You may need to know MOQ about ordering our machines:

1) For standard machines with 220V power, 50-60HZ , MOQ is one piece.

2) For machines with 110 Power, normally MOQ is more than 6pcs, for some hot sale items, MOQ is 1 piece, PLS let us know model NO. you need so that we can let you know MOQ of the machine you need.

Here is our order process:

1. 220V/50-60HZ
Our standard machine is 220V, 50-60HZ, with Chinese standard plug, pls send us photo of plug you are using in your place so that we can change plug for you in time, then machines can be sent to you in 2-3 working days, delivery time will be longer if you have not confirmed us power and plug you are using in time, hope you can understand.

2. 110V/50-60HZ
Since our standard machine is 220V, we need us to change power to 110V, pls let us know model NO. of the machine you need in advance, it takes time for us to change power and plug as you need. Normally delivery time is about 7 days dated from the day we have got your payment.


order process

1. For OEM order, pls send us detailed drawing with specification, size, materials etc, customized samples and machines will be made as your needs.
If you are not ready for the designs, our professional designers will be able to help you with the design.

2. We send cost of mould cost and sample cost, mould cost is for making mould of customized machine, mould cost and sample cost will be sent to you in 3 days.

3. We start to make mould and sample after receiving payment, it takes about 20-25 days to finish mould and sample machine.

4. Mass production cost will be sent to you after we have finished sample machine.

5. Sample machine will be sent for you to test quality of the machine, when you receive it pls test it, and let us know if it is exact the same machine you need, if yes, we will start to make mass production of your order.

6. Pls arrange to inspect your machines before delivery, we can also help you inspect machines by sending clear photos and videos etc to make sure all the machines are working well before shipping.